Hotel Reception Training

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What you will get?

• Free Microsoft Office Course with CPD Accredited PDF certificate
• Free CPD UK Accredited PDF Certificate from Lead Academy
• Free Course Completion PDF Certificate from Lead Academy
• Free MCQ Exam Included
• Lifetime Course Access
• Updated Training Materials

Gain the essentials skills and knowledge you need to propel your career forward as a Hotel receptionist. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Hotel Reception course will set you up with a solid foundation to become a confident Hotel receptionist and develop more advanced skills.

This comprehensive Hotel Reception course is the perfect way to kickstart your career in the field of Hotel reception. This accredited Hotel Reception course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.

If you’re interested in working as a Hotel receptionist or want to learn more skills on Hotel reception but unsure of where to start, then this Hotel Reception course will set you up with a solid foundation to become a confident Hotel receptionist and develop more advanced skills.

The Hotel Reception course will set you up with the appropriate qualifications and experience needed for the job and is ideal for both beginners and those currently working as a Hotel receptionist.

As one of the leading course providers and most renowned e-learning specialists online, we’re dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.

How Will I Benefit?

• Boost your career in Hotel reception
• Deepen your knowledge and skills in your chosen field just in hours not years!
• Study a course that has been designed by industry professionals.
• Save money and time by studying your convenient time
• Have access to a tutor whenever you are in need

So, what are you thinking about! Start getting the benefits by enrolling today!

Why Choose Lead Academy:

• Lifetime Access
• High-quality e-learning study materials
• The UK and globally recognised qualification
• Self-paced, no fixed schedules
• 24/7 customer support through email
• Available to students anywhere in the world
• No hidden fee
• Study in a user-friendly, advanced online learning platform

The Hotel Reception is a popular training course, ideal for anyone who is looking to kickstart their career as a Hotel receptionist, as well as professionals who want to test their existing skills and knowledge. If you want to gain an in-depth understanding of Hotel reception, then this program is perfect for you.

Our online courses come with lifetime access with no time limit for completion. Each course is fully accessible from a tablet, mobile or laptop, as long as there is a secure internet connection.

We pride ourselves on our supportive network of dedicated instructors and attentive customer service team who are dedicated to assisting you through your learning journey. Contact them at any time via email should you have any questions or queries.

Course Syllabus:

We have divided the Hotel Reception course into 16 user-friendly modules, covering all fundamental areas of Hotel reception to provide learners with the relevant skills and industry knowledge to take their career to the next level.

This comprehensive Hotel Reception course includes the following modules:

The following module of the Hotel Reception course will set you up with a solid foundation in the Hotel reception industry and give you the essential skills you need to get yourself job-ready!

Module 01: Introduction

• Introduction

Module 02: How to Converse with Customers?

• How to Converse with Customers?

Module 03: Rules of Email Etiquette

• Rules of Email Etiquette

Module 04: Rules of Grooming and Dress Code

• Rules of Grooming and Dress Code

Develop your expertise in key areas such as Hotel reception with the following module of the comprehensive Hotel Reception course, designed to help you develop your knowledge in the field in accurate and informative way to provide you with a solid foundation for success.

Module 05: Rules of Telephone Etiquette

• Rules of Telephone Etiquette

Module 06: Relationship with Customers

• Relationship with Customers

Module 07: Building Rapport with Customers

• Building Rapport with Customers

Module 08: Roles and Responsibilities

• Roles and Responsibilities

Module 09: What is Up Selling?

• What is Up Selling?

Module 10: What is Cross Selling?

• Identify the Steps for Selling

Module 11: Identify the Steps for Selling

• Factors Influencing Buying Decision

The following module of the Hotel Reception course is designed for anyone taking the first steps into their career, looking to enhance their professional skills on the Hotel reception.

Module 12: Factors Influencing Buying Decision

• Customer Buying Objections

Module 13: Customer Buying Objections

• Assertive as Reception Assistant

Module 14: Assertive as Reception Assistant

• Handling Customers Complaints

Module 15: Handling Customers Complaints

• Tips for Success as a HR Assistant

Module 16: Tips for Success as a HR Assistant

• What is Cross Selling?

Certification

On successful completion of the Hotel Reception course, you will be eligible to obtain a verifiable certificate as proof of your new qualification. This means that you/your employer can verify your qualification through our website.

This comprehensive Hotel Reception course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Hotel reception.

This Hotel Reception course is felicitous for those, who want to be the best in their jobs.

Whether you are completely new to the field or are an aspiring professional, the Hotel Reception course will help open doors to a wide range of professions within your chosen field, helping you to stand out to employers with an accredited qualification that can be used to enhance your CV.

• There are no academic entry requirements for this Hotel Reception course, and it is open to students of all academic backgrounds.
• As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.

This Hotel Reception course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your qualifications to your CV, enhance your career and become more competitive in your chosen industry.

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of Completion

Digital certificate - Included

CPD UK Accredited Certificate of Achievement

Digital certificate - Included